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Please Help?!

Last post 07-11-2009, 8:59 by Pixie_Pheonix. 14 replies.
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  •  07-01-2009, 20:50 3370333

    Please Help?!

    I was wondering if anyone can help me with a problem im haveing or at least tell me what it is thats causeing it.

    I have black and white installed on my computer and for some reason in the first land right after the temple is built the screen freezes up and then it turns black. i have to exit because i cant get it to come back.

    Also there is no detail in the temple everything is black except for the map and the lights.

    i have windows xp and i have tried to play it both with the patches and without.

    My cd is scratched in a few spots and i wasnt sure if that was it or not.

    If anyone knows what might be wrong please let me know.

    Thank You
  •  07-01-2009, 22:19 3370355 in reply to 3370333

    Re: Please Help?!

    Pixie_Pheonix:
    I was wondering if anyone can help me with a problem im haveing or at least tell me what it is thats causeing it. I have black and white installed on my computer and for some reason in the first land right after the temple is built the screen freezes up and then it turns black. i have to exit because i cant get it to come back. Also there is no detail in the temple everything is black except for the map and the lights. i have windows xp and i have tried to play it both with the patches and without. My cd is scratched in a few spots and i wasnt sure if that was it or not. If anyone knows what might be wrong please let me know. Thank You


    burn you cd and get black and white 2 Smily [:)] lol


    no but seriously, depends where your scratches are and how visible they are (because the more visible the worse the scratch). like if you have a crack on the little ring around the whole you are fucked. if you have very visible scratces you are fucked.

    lastly, if you don't have either check for smudges. take (i like to use cotton shirts) and rub in circles in one direction, and do it gently. oh and don't be an idiot and try to wash the smudge out.

    hope that helps

  •  07-02-2009, 8:02 3370497 in reply to 3370355

    Re: Please Help?!

    When cleaning a CD you should wipe from the inside out and not in circles.

    Go to an outlet which rents DVDs. They should have a device for cleaning DVDs and might clean your CD for you.



    Visit Kayssplace for your B&W download needs.
  •  07-03-2009, 13:17 3370956 in reply to 3370497

    Re: Please Help?!

    KAYS:

    When cleaning a CD you should wipe from the inside out and not in circles.

    Go to an outlet which rents DVDs. They should have a device for cleaning DVDs and might clean your CD for you.



    kays you are wrong and i have no idea what you mean by inside out?

    but you are right abou the this for cleaning cds.

  •  07-03-2009, 17:22 3370986 in reply to 3370956

    Re: Please Help?!

    kays is completely right actually, when cleaning a disk you should never go in circles, always outwards. By inside out she means from the inside of the disk outwards.

    Well Pheonix, if cleaning doesn't work there are plenty of scratch removal kits out there. I'm not sure how well they work, but even if it doesn't work for you you've still got your kit for another time, and they're not too expensive either. But worst comes to worst you'll just have to buy a new disk - since I got mine for less than £5 (at the time, about $2.50, just in case you're American) a few years ago, that shouldn't be a problem for you.
  •  07-03-2009, 17:27 3370990 in reply to 3370956

    Re: Please Help?!

    If you are in the UK Poundland or the 99p stores  both sell CD/DVD cleaning /polishing kits. These will remove minor damage and dirt and will often revive a damaged game disc and stop adio CD's skipping.
    These kit work with a radial action and like Kays said  they polish from the middle of the disc toward the edge. You can try it manually with a soft cloth and a little  home made cleaning solution* but the kits are so cheap and do a quicker and better job.
    .
    * Half a cup of ...
     cold boiled water
    Melted fridge /freezer frost/ clean snow
    or
    Distilled water.
    add a small pinch of Bicarbonate of Soda ( baking powder) stir until disolved.
    Just incase the  quantity is unclear
    Thats about 1 teaspoon per gallon or 1gram per litre.
  •  07-04-2009, 13:12 3371239 in reply to 3370986

    Re: Please Help?!

    Undead---God:
    kays is completely right actually, when cleaning a disk you should never go in circles, always outwards. By inside out she means from the inside of the disk outwards. Well Pheonix, if cleaning doesn't work there are plenty of scratch removal kits out there. I'm not sure how well they work, but even if it doesn't work for you you've still got your kit for another time, and they're not too expensive either. But worst comes to worst you'll just have to buy a new disk - since I got mine for less than £5 (at the time, about $2.50, just in case you're American) a few years ago, that shouldn't be a problem for you.


    and why is it thay you should never go in circles? i've been doing that since i've owned my first cd and i have never found a problem with that

  •  07-04-2009, 13:52 3371258 in reply to 3371239

    • nrb is not online. Last active: Thu, Sep 17 2009, 17:15 nrb
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    Re: Please Help?!

    artiboi21:
    and why is it thay you should never go in circles? i've been doing that since i've owned my first cd and i have never found a problem with that
    Because the sequence of data on a CD runs in that direction. The data is laid out on such a way that it contains built-in error checking and correction. On a red-book audio CD, for example, you can lose up to successive 4000 data points in a row, and it can still reconstruct that lost data perfectly from the neighbouring points. In, fact on an audio CD, you can lose up to 12,000 successive data values and it will still be able to interpolate a value cleverly enough that you won't hear the difference. But if you lose more than the critical number of successive values, the missing data can't be reconstructed.

    If you clean the disc by gently wiping from the centre to the edge then any small scratches you introduce by doing this will tend to be at right angles to the sequence of data - so you will knock out data in lots and lots of different places, but hopefully the scratch will be narrow enough that every one of those actual data points can be perfectly reconstructed from its neighbours. If you wipe around in circles then any scratches will likely knock out not only the main data points but its neighbours as well, to the point that it becomes impossible to reconstruct what is damaged.
  •  07-04-2009, 20:31 3371347 in reply to 3371258

    Re: Please Help?!

    nrb:
    artiboi21:
    and why is it thay you should never go in circles? i've been doing that since i've owned my first cd and i have never found a problem with that
    Because the sequence of data on a CD runs in that direction. The data is laid out on such a way that it contains built-in error checking and correction. On a red-book audio CD, for example, you can lose up to successive 4000 data points in a row, and it can still reconstruct that lost data perfectly from the neighbouring points. In, fact on an audio CD, you can lose up to 12,000 successive data values and it will still be able to interpolate a value cleverly enough that you won't hear the difference. But if you lose more than the critical number of successive values, the missing data can't be reconstructed. If you clean the disc by gently wiping from the centre to the edge then any small scratches you introduce by doing this will tend to be at right angles to the sequence of data - so you will knock out data in lots and lots of different places, but hopefully the scratch will be narrow enough that every one of those actual data points can be perfectly reconstructed from its neighbours. If you wipe around in circles then any scratches will likely knock out not only the main data points but its neighbours as well, to the point that it becomes impossible to reconstruct what is damaged.


    i can see that you understand what you are talking about.

    ok i believe you, but i haven't ever had a problem with my cds and scratches because i take G o o d [Good] care of them. but then i guess you're right

  •  07-05-2009, 6:03 3371447 in reply to 3371347

    Re: Please Help?!

    LOL, now that is has been settled... Big Smile [:D]

    The main thing is that you don't want to be creating marks which run in the same direction as the tracks.

    A point of interest. The data on  a CD/DVD is stored just under the label. Which is why one should not use something like a ball point pen to label recordable discs. One scratch there and the disc is unreadable.



    Visit Kayssplace for your B&W download needs.
  •  07-05-2009, 11:33 3371489 in reply to 3371447

    Re: Please Help?!

    KAYS:

    LOL, now that is has been settled... Big Smile [:D]

    The main thing is that you don't want to be creating marks which run in the same direction as the tracks.

    A point of interest. The data on  a CD/DVD is stored just under the label. Which is why one should not use something like a ball point pen to label recordable discs. One scratch there and the disc is unreadable.



    yea i knew that with the pen. any cd that you see the "shiny part" you just don't touch it unless you are cleaning it

  •  07-10-2009, 17:45 3373120 in reply to 3370333

    Re: Please Help?!

    OK i tried to clean it and it didnt work so i went and bought a new disk to see if it would work and fix the problem and it doesnt.

    it gets to the same spot. the temple finishing and thats where it messes up.
    i dont know why there is no color inside the temple when i go in and after that it messes up. if there is a help or support number i can call to get help with this game please let me know
  •  07-10-2009, 21:19 3373151 in reply to 3373120

    Re: Please Help?!

    Did you re-install the game?

    Once installed the CD is just used as proof of ownership.



    Visit Kayssplace for your B&W download needs.
  •  07-10-2009, 22:18 3373173 in reply to 3373151

    Re: Please Help?!

    yea i did reinstall it with the new disk. i am trying to get the drivers updated but i cant get my computer let the active x work.

  •  07-11-2009, 8:59 3373302 in reply to 3373173

    Re: Please Help?!

    I got it to work by updateing my drivers. it works G o o d [Good] now. thank you for all your help

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